Microsoft 365 Procurement
Offerings / Microsoft 365
A Microsoft 365 provider supplies licences. It keeps them matched to the people who use them. THUSA is a Microsoft 365 provider for South African companies, and its service covers licensing assessment, procurement, right-sizing and renewal planning, with optional managed Microsoft 365 support if you want it.
Business email usually comes first. The email platform for your business then becomes the base for Teams, SharePoint, security and Copilot, and the Microsoft 365 subscription grows faster than anyone plans it.
The Microsoft 365 procurement challenge
Microsoft 365 is easy to buy without enough structure, and the environment keeps working while the cost picture drifts. Seven problems follow.
Unused licences stay active.
A Microsoft 365 subscription keeps billing for people and projects that have moved on.
Users on higher plans than they need.
Plans are assigned as people join, not matched to what each role uses.
Critical users under-licensed.
Security and compliance cover is missing where it matters most.
Billing that will not reconcile.
Services bought through different suppliers are hard to match to the estate.
Renewals without review.
Last year's structure is simply bought again.
Security bought after the fact.
Add-ons follow an incident or an audit, not a roadmap.
Decisions made one at a time.
The business email platform, Teams, SharePoint, OneDrive, Defender and Copilot choices drift apart.
A Microsoft 365 provider has to deal with all seven, not only the invoice.
What THUSA Microsoft 365 procurement delivers
THUSA is a Microsoft 365 provider that does more than supply licences. It works out what you need. It buys the right services, avoids waste on the Microsoft 365 subscription, prepares you for adoption and keeps costs in view over time.
Licensing assessment and advice
From a Microsoft 365 provider, based on real roles, usage and business need.
Quotation, subscription setup and licence changes,
With supplier coordination handled for you.
Right-sizing and renewal planning,
So a Microsoft 365 subscription tracks use and budget.
Optional managed Microsoft 365,
From user and licence administration to mailbox and Teams support.
Exchange Online is the email platform for your business inside the subscription. THUSA supports it: buying, mailbox support and business email service readiness.
Core Microsoft 365 procurement capability areas
Nine areas show what a Microsoft 365 provider does, and they run from the first licence review to managed Microsoft 365 admin. The table lists them.
Area
What it covers
Licensing assessment
Licence review, role-based assessment, plan comparison
Procurement and provisioning
Quotation, new subscriptions, licence changes
Cost optimisation
Utilisation review, unused seats, right-sizing
Renewal planning
Renewal calendar, pre-renewal review, forecasting
Tenant and service readiness
Tenant, domain, DNS and business email readiness
Security and compliance
Defender, identity, email security and backup recommendations
Copilot readiness
Eligibility, data and permission readiness, phased rollout
Migration and adoption
Migration licensing, onboarding projects, post-migration review
Microsoft 365 management
User and licence administration, mailbox, Teams, SharePoint and OneDrive support
Microsoft 365 procurement maturity roadmap
Six phases take a Microsoft 365 subscription from reactive buying to cost control, from discovery through procurement and optimisation to a managed and strategic service. Each builds on the one before.
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Phase
Discovery
PurposeSee the estate: current licences, roles, unused and duplicated licences
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Phase
Procurement
PurposeBuy it right: quotation, provisioning, readiness checks
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Phase
Optimisation
PurposeRight-size it: utilisation review, renewal planning, consolidation
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Phase
Enablement
PurposePut it to use: adoption, migration readiness, Copilot planning
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Phase
Managed
PurposeKeep it controlled: licence lifecycle, support, regular reporting
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Phase
Strategic
PurposePlan ahead: roadmap, executive reporting, wider IT and security alignment
Service bundles
THUSA is a managed Microsoft 365 provider with four bundles, from Procurement Essentials at the start to Managed Procurement and Support at the top. Each builds on the last.
Procurement essentials:
Licence and subscription review, quotation, basic renewal and billing visibility.
Procurement and optimisation:
Everything in Procurement essentials, plus utilisation review, right-sizing and renewal planning.
Procurement and enablement:
Everything in Procurement and optimisation, plus tenant, domain and business email platform readiness, migration licensing and adoption guidance.
Managed procurement and support:
Everything in Procurement and enablement, plus ongoing licence changes, monthly or quarterly reporting and Microsoft 365 admin and user support.
The THUSA approach
THUSA, as a Microsoft 365 provider, treats a Microsoft 365 subscription as a business capability, not a licence resale line, and it works from first assessment to ongoing cost review. The approach has five steps.
Assess.
Current licences and subscriptions, roles, usage, renewals, suppliers and readiness.
Recommend.
Advice from a Microsoft 365 provider, matched to roles, priorities, budget, security needs and the roadmap.
Procure.
Quotation, subscription setup, licence provisioning and supplier coordination.
Enable.
Tenant readiness, domain preparation, business email platform migration planning, onboarding and adoption guidance.
Manage and Optimise.
Where required, managed Microsoft 365 administration, usage reporting, renewal planning and cost review.
Why THUSA Microsoft 365 procurement
THUSA reports 25+ years in operation, 99.95% uptime achieved and an average of 15 minutes to respond to critical incidents across the business as a whole. THUSA ties licensing, buying, adoption and management together as a Microsoft 365 provider; protection and backup sit under its Cyber Security and BCDR offerings. As a managed Microsoft 365 provider, it also looks after the email platform for your business after the purchase. The licence saving on the Microsoft 365 subscription shows up in IT cost efficiency, and the licensing, buying and renewal work behind it is what THUSA does first. Read how THUSA has worked with clients in its client case studies.
THUSA company figure
What it measures
25+ years
In operation
99.95%
Uptime achieved through proactive monitoring and preventative maintenance
15 minutes
Average response time for critical incidents
Who it suits
Companies buying a Microsoft 365 subscription for the first time.
Businesses choosing a Microsoft 365 provider for the first time.
Estates unsure whether the licence mix is right.
Teams that want the business email platform, renewals and billing in plain view.
Companies moving to Microsoft 365 or adding collaboration.
Businesses that would rather hand over managed Microsoft 365 administration.
Next steps
Start with a complimentary review of the Microsoft 365 subscription you already pay for. It covers licences and subscriptions, unused licences and savings, the business email platform, renewal and billing visibility, and security, compliance and Copilot readiness. You leave with a prioritised roadmap.
FAQ: managed Microsoft 365
What does a managed Microsoft 365 provider include over a normal Microsoft 365 subscription?
THUSA's service is procurement first. It covers licence checks, advice, set-up, renewals and cost savings, and the managed layer on top of it is optional. It adds user and licence admin, mailbox, Teams, SharePoint and OneDrive support, and basic security configuration. It sits in the Managed Procurement and Support bundle, on top of the three bundles before it.
Which Microsoft 365 company should we choose?
Choose a Microsoft 365 provider that buys to your roles, not your history. THUSA checks licences, use and roles first, then recommends the right services and handles buying, set-up, renewals and the email platform for your business. It is one Microsoft 365 provider for your company, and it can manage the service afterwards. Management is optional.
Do you back up business email and other Microsoft 365 data?
Two services are involved. The Microsoft 365 service covers email security and backup buying advice, plus Defender, identity, compliance and data protection licence guidance, so the licences bought match the protection you want. The backup itself runs through Business Continuity & Disaster Recovery. There, application-aware backup under BCDR Advanced includes granular Exchange mailbox recovery for business email.
Can you move our business email to Microsoft 365?
THUSA covers the licensing and planning. That means migration licensing, Exchange Online buying, onboarding projects, user readiness and a licence review afterwards, so licensing, migration planning and adoption pull in the same direction. Protection for the business email platform is covered under email security.
How is a Microsoft 365 subscription in South Africa bought and renewed?
THUSA prepares quotes, sets up the subscription, assigns licences and manages suppliers, and a renewal calendar and a usage review before each renewal follow. So a Microsoft 365 subscription in South Africa is renewed on evidence, not habit. Reports and forecasts keep leaders informed.
What does a Microsoft 365 provider do besides sell licences?
A Microsoft 365 company should check fit first. THUSA reviews tenant, domain and business email readiness. It finds unused licences in the Microsoft 365 subscription, recommends right-sized plans and plans Copilot purchases before they are made. Managed Microsoft 365 support then keeps what was bought connected to how it is used, with licence changes and reports as needs shift.
What is the best email platform for business in Microsoft 365?
THUSA compares Microsoft 365 plans against what each person does and then recommends the plan that fits each role, so users are not on higher plans than they need. It also supports Exchange Online, mailbox admin and email service readiness. That keeps the business email platform matched to the people using it.
Is email security part of managed Microsoft 365?
In part, yes. Security and compliance buying includes email security advice. As a managed Microsoft 365 provider, THUSA covers basic security and configuration support, and Defender, identity, compliance and data protection licence guidance sit in the same security work. Protection for the email platform for your business itself sits under Cyber Security.
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